One of GreenField Health’s key values is relationship. Nothing impedes the doctor-patient connection than not being able to reach your doctor when you need help. We offer secure messaging, which enables members to ask questions, renew prescriptions, and share updates—in a secure, HIPAA-compliant setting. Unlike other clinics, our clinicians are available 24-7 for their patients. In other words, if you’ve got food poisoning on a business trip and it’s 2 AM in Chicago, you can reach your doctor—and they will call you back within 30 minutes. Itchy with a nasty case of poison oak from a hike in the Gorge over the weekend? The GreenField doctor on call will get back to you promptly. How about that nagging cough that won’t go away? Call us, and we’ll get you in to see your doctor within a day.
Enrique C.GreenField’s system is more in-line with the way I work. I can communicate with my doctor by email, telephone or a face-to-face meeting. I use the system that works best, which equals increased efficiency for everyone.
Quality Time With Your Clinician
When you see your doctor, you should expect his or her full attention. GreenField Health understands this, which explains why we give members plenty of time with their clinicians. We also know that you take time out of your life to be here, so our lobby isn’t a waiting room—it’s a lobby. Once you check in, we’ll get you to an exam room in no time, literally. For us, time with you—to hear your concerns, address your questions, appreciate your unique life—is the essence of our practice.
Kate C.I have the best doctor! I had a perplexing medical issue that no one could figure out but my GreenField doctor did. She listened to me, looked at the facts, identified things that didn't make sense and logically went through a process of finding out why I had certain symptoms. What she found required corrective surgery and medication and my health improved dramatically.
Dealing with a chronic condition, a feverish child, or a worrisome new symptom is hard enough, but it’s even harder when you don’t know who to trust. Millions turn to Google, only to feel even worse because of what it could be.
All GreenField members have a dedicated clinical care team that consists of their clinician and health coordinator, a dynamic duo dedicated to their patients. There are no offices here, with doctors isolated from their medical assistants; instead we designed the clinic to have the clinicians and health coordinators working elbow-to-elbow in an open, light-filled space that fosters collaboration, efficiency, and excellent patient care.
Members can also rely on our competent administrative team that is ready and able to assist with referrals, medical records requests, and insurance billing questions. So as a GreenField member, you’ve got a complete healthcare roster ready to take the field on your behalf.
Kim K.Kudos to my physician, her assistants, the painless phlebotomist, the charming, friendly, smiling people at the receptionist desk and whenever they answer the phone. Makes me feel like dropping in just for a cup of coffee and a treatment of friendliness.
Ah, the health care system—how we love you.
Well, we do love the diagnostic advances, the responsiveness to public health events, and the dedication of its practitioners. But it’s a large system in a vast ocean of complexity with rules and processes that don’t seem to make much sense. At GreenField we help our members navigate through the bureaucratic thickets of prior authorizations and EOBs. We make sure you get the right test only when it’s necessary, that you get that referral in no time, and that the report from your visit to the ER makes it into your chart. Consider us your personal Lewis and Clark of the health care system—intrepid and undaunted.
Alexis K.Thanks to Health Coordinator Sarah Edson who persisted in making endless calls in order to help me get in to see a specialist much more quickly than I would have believed possible.