At Greenfield Health we strive to always do our best. However we recognize that at times we may fall short and welcome your feedback and the opportunity to do better. Please use the following steps if you feel we have not satisfied our commitment to build a relationship with you, provide exemplary service on your terms, or maintain a high standard for clinical reliability. We thank you in advance for giving us your time to provide this feedback, and for allowing us to do better.

  1. Please speak directly with your care team first. Usually they can quickly resolve most issues.
  2. If you are not satisfied with the response you have received from your health care team, please ask to speak to a manger. Your concerns will be fully heard and explored.

 You may contact us:

  1.  In person in our office
  2.  Call our direct office number at 503-292-9560
  3.  Use contact form on our webpage at using the Contact Us tab
  4. We will address your concern and reach out to you within 24 business hours of receipt.